We want you to LOVE being a part of Camille Beckman. We guarantee the quality of all products for 12 months and offer a 14 day exchange (discontinued items not included) from the date of receipt, on the same size product in a different fragrance should you not like the fragrance you received.
If you are not satisfied with your purchase due to an error on our end or product quality, we are happy to exchange your purchase or refund your credit card. Returns and exchanges must be made within 14 days of shipment.
To process your return, please contact our Customer Service department at 1-(800) 433-0060 or firstname.lastname@example.org. Our team is available Monday through Thursday 8:00 am - 4:30 pm and Friday 8:00 am - 3:00 pm MST. We welcome the opportunity to find a better match for your unique needs or to arrange for a stress-free exchange, credit or refund.
Once we have received the returned product, you will receive an email (if one is on your account) about the refund. Please allow 48 hours to process the return and 3-5 business days to see it on your bank card.
Returns are not available on gift cards.
Refunds, exchanges and store credit are available only for purchases made through camillebeckman.com.
Discontinued products cannot be returned.
Because we are a small family owned company and to help keep prices down for all of our customers, we are unable to pay for return shipping on products for credit/exchange. Actual shipping cost for original order will be deducted for returned products for credit.